Build Bag Factories

Philip & Lily – They Are Not Purchasers, But The "Quality Inspectors" Of Complete Line Solutions

Philip, a former high school physics teacher, believes "every machine parameter should be as rigorous as a physical law." Lily, a former government officer, excels at administration and communication. Together they form a powerful pair – Philip on technology and supply chain, Lily on market and customers. Both are devoted Buddhists, always keeping a Bodhisattva in their office.

In early days, Philip worked alone in Shijiazhuang, living in his office, and secured the first Korean order within six months. Lily then taught herself English and foreign trade in half a year. Their greatest pride is refusing problematic suppliers: copied designs, refurbished motors, unreachable after-sales – all rejected. Out of over 100 factories, only a few "hidden champions" made their list – suppliers who can still recall what parts were replaced five years ago.

They live by a strong sense of responsibility. When a shipment of galvanized iron wire to India partially rusted (shipping company bankrupt, no insurance), Philip paid full compensation. The customer remains a close friend. During the pandemic, a customer prepaid $40,000 for masks; the factory owner fled with the money. Lily raised her own funds and shipped on time. That customer now entrusts almost all Chinese orders to HAOSEN. When a bag line in Africa failed due to customer-specified materials, HAOSEN air-freighted raw materials at its own cost. Through one "foolish" decision after another, they have earned lifelong trust.

• Technology & Supply Chain
• Market & Customers
• Devoted Buddhists